A three-month engagement to evolve the Information Systems product team into a true AI-native product organization. Speed, system, signal.
Every product leader is asking the same two questions right now. "What does an AI-native product team look like in 2026?" and "where do we start?"
The pressure is real. Frontier models ship monthly. AI-native startups spin up overnight. The teams winning now are the ones moving from product-owner execution to product-led outcomes, with AI as leverage on every existing skill.
For Lightspeed's IS team, this is a genuine opportunity. High appetite. A real baseline, with an AI PM and AI Squad already in motion. Salesforce as the back-office foundation. The experiences on top should feel as considered as anything customer-facing, because internal-user effectiveness shows up in revenue.
We're fired up about this. We live in this world every day. We can compress the learning curve, bring frameworks that actually work, and leave the team running faster than we found it.
One senior LCA operator embeds with your PM group for three months. We run it with you, not for you. By day ninety your team has a foundation, shared skills, a working system, and the rhythms to keep compounding after we roll off.
Speed comes first: individual leverage, visible wins, psychological safety. Then system: the shared architecture that turns individual skill into team velocity. Then signal: the feedback rhythms that keep it compounding without us.
We meet the team where they are. Audit current workflows, comfort levels, friction. Psychological safety is the baseline. Nobody should feel like AI is coming for their job. Everyone should feel like it's the best thing that ever happened to it.
Week one: a foundational Q1 AI roadmap and a shared definition of "good" for an AI-native PM at Lightspeed. Week two: a full custom workshop that anchors the new operating model. From there, shared skills land in real workflows, with the existing AI PM and AI Squad as internal champions.
Individual acceleration plateaus without a shared system. Month two puts the foundation in place: a starting central brain, a growing agent harness library, a governance and security model from day one, and an operating model that bakes in a PM-led culture.
This is where the team stops feeling like individuals using AI and starts feeling like an AI-native product organization. Rituals change. Decisions speed up. The rhythm of the work shifts.
Speed and system without signal plateau too. Month three puts the feedback rhythms in place so the team keeps compounding after we roll off. Ninety days sets a foundation, not a finished system, and the handoff is real work, not a goodbye email.
By the end, you have signal loops that close the gap between customer, business, and team self-signal; a measurement scaffold tied to the efficiency and survey goals we set in month one; and a documented operating rhythm your team carries forward on its own.
One senior operator embedded with the team. Foundation locked, first wins shipped, rhythms in place. Delivered as a three-month minimum.
Tentative start May 18, 2026. Start date subject to continued conversations between Lightspeed and LCA.
A second embedded senior operator (eng / design / product / ops). Speed & System run in parallel, plus hands-on capacity to design and ship an internal product v1 during the ninety days.
We're not here to rewire Lightspeed. We're here to accelerate the team in front of us and leave them running faster. The rest of the company feels it in what you ship.
We wrote the AX book and the Agentic Design Field Guide. We build AI-native products every day. We know what's hype and what's real.
We speak PM, design, and engineering fluently. No slideware. Everything we bring is in service of making your team faster.
We pair on real work, embed into your rhythms, and your people own every artifact we co-create.
Psychological safety is a real feature of how we work. We move at the pace that makes change stick, and meet you where you are.
We build consumer-grade software and tools for startups, enterprise, and ourselves. We bring the approach and care it takes to empower internal stakeholders with tools that actually get adoption and drive change.
Any questions, ping me directly. WhatsApp or iMessage, whatever's fastest.